Problem saving camera image from Android client if network is lost

This problem only happens with an Android mobile client.

I believe this is a bug. We are using a camera widget.

When we loose the connection after publishing the image the image id is created along with the meta data but this data is not stored. When the network is on again there does not seem to be any “retry” logic to complete the transfer.  And I do not see any new records in the system.documents type.

Posted: August 25, 2020 at 5:05 pm
Replies: 1
Aug 25, 2020
Posted by Ken

You are correct that this is a bug in the Android mobile client.   There was a problem with the retry mechanism. It has been reworked with better “retry” logic and should now be able to handle a lost connection when uploading an image.

Do get the fix to this problem, you must be running version 3.33 or later of the Android mobile client.  To see what version of the mobile client that you are currently running bring up the main screen and click on the “More” icon in the lower right corner.

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