Harborline · Retail
A store operations command centre where specialist agents collaborate on one incident, and one of them belongs to another company.
com.vantiq.retail
A retail operations command centre. Specialist agents watch stock, pricing, staffing, loss and customer impact, and collaborate on a single incident rather than raising separate alerts: detection, sourcing, customer-facing mitigation and the associate tasks that follow all belong to the same chain. Competitive price matching deliberately leaves the building: verification is handed to an external partner organisation over agent-to-agent, so the demo shows agents cooperating across a company boundary, not just inside one.
Agent roster
All 7 agents in this demo.
What this demo shows
The moments worth walking a prospect through.
Markdown recommendations on live stock
The markdown agent evaluates a SKU for clearance pricing based on how close it is to expiry and how slowly it is moving, returning a recommendation rather than repricing on its own authority.
Price match across an organisational boundary
Competitive price matching is its own chain: an agent proposes, a threshold decides whether the gap is worth pursuing, and verification is handed to an external partner organisation rather than resolved internally.
A threshold that stops noise crossing the boundary
Only a price gap past the configured threshold escalates to the external partner, so the cross-organisation call happens when it is worth making rather than on every price movement.
Fulfilment handled in the same flow
A supporting operations procedure prepares the response to a delivery delay, so a pricing decision and the fulfilment problem behind it are handled together rather than in separate systems.
One stockout, four agents, one chain
Detection opens an incident; the inventory agent analyses it, the supply-chain agent sources a transfer from another location, and the customer-experience agent puts substitution signage in front of shoppers, ending in associate tasks and a single approval request carrying its confidence score.
A cold-chain failure priced before anyone decides
A refrigeration fault auto-actuates a maintenance response, then the at-risk inventory is valued, and only then does disposition hit a policy gate for approval, so the human decides with the cost already on the table.
The external agent has no seat at the table
In the reasoning view the partner agent has no fixed position in the ring the way the internal seven do. It appears when it is engaged and leaves when it isn't, because it belongs to another company.
Demand shocks from outside the store
A local event, a championship game a mile away with fifteen thousand attending, is injected as a signal the agents have to absorb, so the demo shows the store reacting to its neighbourhood rather than only to its own shelves.
Confidence attached to every recommendation
Approvals arrive with the agent's confidence in the action it is proposing, so an operator can triage what needs real scrutiny rather than treating every request as equal.
An executive read of the same events
A summary agent produces the leadership view from the same incident record the store team worked, so the two are never a re-keyed version of each other.
Demo gallery
Multi-Agent AI Layer: the specialist agents ringed around the network hub, with the roster beneath showing what each one watches and the gate it answers to.
Agent-to-agent partner network: agents belonging to other companies, discovered live with their skills and endpoints. This is where a decision leaves the building.
Decision walkthrough: one stockout traced end to end: detection, the inventory agent's read, a sourced transfer, customer-facing mitigation, associate tasks, and the approval it stopped at.
Human-in-the-loop approvals: pending decisions with the recommendation, its confidence, the evidence trail behind it and the value at risk, alongside approve, reject and override.
Governance scorecard: how much ran autonomously, how much escalated, where a guardrail overrode an agent, and per-agent confidence calibration.
Want to walk a customer through this?
Demo environments are provisioned per partner. Request access and the team will set up a namespace you can run this in front of a prospect.
Request demo access
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