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Submission Guidelines
Before opening a case, download the guideline for your deployment and see the full Vantiq Product Support policy.
- Public Cloud – Support Issue Submission Guidelines
- Edge – Support Issue Submission Guidelines
- Private Cloud – Support Issue Submission Guidelines
- (Vantiq Employees) Security Issue Submission Guidelines
Note: Use the Edge guidelines for Developer Edition issues.
Direct Escalation
Need urgent assistance with an active enterprise deal? Reach the Partner Enablement team directly.
Partner Enablement
[email protected]Global Offices
Global Headquarters (Walnut Creek)
1990 N California Blvd, Suite 1000
Walnut Creek, CA 94596
+1 (844) 4-VANTIQ
EMEA Operations (London)
1st Floor, 32-33 Gosfield Street
Fitzrovia, London W1W 6HL
+44 20 3808 6100